Delivery Costs and Times

We will pack and post your items within 2 business days. We use Australia Post and Sendle mostly, depending on your location. You should receive your delivery within 2 to 10 working days once posted. Rural and remote areas can be up to 20 working days due to slower delivery times at the moment.

The times above are pre Covid-19 and delays may occur during these times. We will still pack and ship your order within 2 days but can't guarantee delivery times. 

During Covid-19 Australia Post announced they have been experiencing some delays. You will receive a tracking number with Pack and Post items. Please contact us on 9silentwhispers@gmail.com if you have concerns regarding late delivery. Some of our smaller items will be posted without a tracking number.

Our Delivery costs are a flat $9 fee for orders under $60. We offer free delivery for items $60 and above. Delivery costs are high in Australia and we absorb some of the costs without adding it onto our prices.

Please make sure you give correct/sufficient address details. If your parcel is returned to us due to incorrect delivery address or failure to pickup from Post Office, we will contact you to organise you item to be reposted at your expense if applicable.

SHIPPING

* Free shipping for orders over $60 Deliveries to Australia only.

* Free Pick-Up for customers in Lismore NSW area available.

 

Flate rate $9 for all orders $59.99 and below.

For overseas enquiries please contact us via our contact page.

CONTACT

Tanya Everett

Phone

0413 962 968

Address

Online Store based in Lismore NSW

ABN 94 831 656 521

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